Question 1

What is the minimum order quantity?

Accepted Answer

The minimum order quantity depends on the type of product you're looking for, but we generally require a minimum order of 50 pieces. Feel free to tell us more about your project so we can provide you with a more tailored solution.

Question 2

What is the production time?

Accepted Answer

The average production time is 8 to 12 weeks, from prototype validation and order placement. This may vary depending on the complexity of the project and the time of year.

Question 3

Quel éléments puis-je personnaliser ?

Accepted Answer

Vous pouvez personnaliser les matières, les couleurs, les finitions, les imprimés, les étiquettes, etc. Si vous avez une idée précise, nous serons ravis d'en discuter avec vous.

Question 4

Les produits sont-ils fabriqués en France ?

Accepted Answer

Oui, certains de nos produits sont entièrement  fabriqués en France, dans notre atelier situé à Champigny-sur-Marne. Nous attachons une grande importance au savoir-faire local et à la qualité de fabrication.

Question 5

Is it possible to visit your workshop or showroom?

Accepted Answer

Yes, we'd love to! Visits are by appointment only so we can welcome you in the best possible conditions. This allows us to dedicate time to show you our expertise, our materials, as well as our current collections and prototypes.

Question 6

Do you ship internationally?

Accepted Answer

Yes, we deliver internationally. Whether you're in Europe or elsewhere, we can arrange delivery for your orders. Fees and delivery times vary depending on the destination and volume, but we'll always offer you the most suitable solution.

Question 7

What is your approach to responsible production?

Accepted Answer

We choose responsible production. Our pieces are manufactured in limited series in small, human-sized workshops, with particular attention paid to working conditions and the quality of the finishes.

Question 8

Do you use sustainable materials?

Accepted Answer

Yes, we favor certified materials (OEKO-TEX, GOTS) and recycled or reclaimed textiles. We work closely with committed suppliers, primarily based in Europe, to combine comfort, style, and reduced impact.

Question 9

Are you transparent about your production chain?

Accepted Answer

We know that traceability has become a criterion for trust. This is why we communicate clearly about the origin of our materials, the partners we work with, and our manufacturing choices.

FAQ

Don't hesitate to contact us if you have any further questions or would like to talk to us in more detail about your project!